Year
Client
Vauxhall Motors logo
Website Design
Overview

One of our earliest major contracts came in 2006 when Vauxhall Motors engaged us to support their digital communications. At the time, Vauxhall was looking to strengthen customer engagement online, particularly across their fleet and commercial website, which also included Saab.

The brief required us to design and implement a series of contact and enquiry forms to streamline communication between customers and the brand. These forms went on to play a vital role in customer interaction for over a decade, cementing this project as one of our longest-standing contributions.

Enquiry Form Creation
The Challenge

Vauxhall and Saab required digital solutions that were both user-friendly and robust enough to handle high levels of traffic. The main challenges included:

  • Seamless Customer Communication – creating a direct and easy way for businesses and individuals to keep in touch with the brand.

  • Scalability – forms had to manage large volumes of enquiries consistently over many years.

  • Brand Integration – solutions needed to reflect the professional and established identity of Vauxhall and Saab.

  • Longevity – ensuring the system was durable enough to remain effective without constant redevelopment.

Our Solution

We designed and delivered a series of bespoke contact and enquiry forms tailored to Vauxhall’s requirements:

  • Custom-Built Forms – created multiple dynamic, branded forms for customer enquiries, test drives, and fleet information requests.

  • Integration with Vauxhall Systems – ensured all submissions were processed efficiently and routed correctly for follow-up.

  • User-Focused Design – kept the forms lightweight, clear, and simple to encourage maximum engagement.

  • Sustainability – built with long-term usage in mind, reducing the need for repeated redesigns or major updates.

Results
  • Over a Decade of Service – the forms remained live on the Vauxhall and Saab fleet websites for more than 10 years, serving countless customers.

  • Stronger Customer Engagement – enabled a reliable digital communication channel that supported brand loyalty and enquiry conversion.

  • Proven Longevity – the durability of the solution highlighted the quality of the build and foresight in its design.

  • Early Milestone – established our track record for delivering scalable, long-lasting solutions for major national brands.

Why It Matters